Windows clients cannot connect using the fully qualified domain name when testing the connectivity of a newly created cluster. What connection test identifies the problem?
When Windows clients cannot connect to a newly created cluster using the fully qualified domain name (FQDN), but can connect using the IP address, it indicates aDNS resolution issue. Conducting a DNS connection test can help identify and resolve the problem.
Steps to test and troubleshoot DNS:
Verify DNS Configuration on the Cluster:
Ensure that the cluster's FQDN is correctly configured in the OneFS settings.
Check DNS Records:
Use the nslookup or dig command from a client machine to verify that the FQDN resolves to the correct IP address.
Example:
nslookup cluster.example.com
Inspect Client DNS Settings:
Confirm that the clients are using the correct DNS servers.
Update DNS Entries if Necessary:
If the FQDN does not resolve correctly, update the DNS zone files or entries on the DNS server.
Flush DNS Cache:
On the client machine, flush the DNS cache to remove outdated entries.
ipconfig /flushdns
Test Connectivity Again:
Attempt to reconnect using the FQDN to verify that the issue is resolved.
By identifying that DNS is the root cause, appropriate steps can be taken to correct the DNS entries, ensuring clients can connect to the cluster using the FQDN.
References:
Dell PowerScale Networking Guide– DNS Configuration and Best Practices
Dell PowerScale OneFS Administration Guide– Managing Network and DNS Settings
Troubleshooting Connectivity Issues– Dell Knowledge Base Article
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