In the context of information security, the Incident Manager (IM) plays a crucial role in handling incidents from both a management and technical perspective. The Incident Manager is responsible for overseeing the entire incident response process, coordinating with relevant stakeholders, ensuring that incidents are analyzed, contained, and eradicated efficiently, and that recovery processes are initiated promptly. They are pivotal in ensuring communication flows smoothly between technical teams and upper management and that all actions taken are aligned with the organization's broader security policies and objectives. Unlike network administrators, threat researchers, or forensic investigators who may play more specialized roles within the incident response process, the Incident Manager has a broad oversight role that encompasses both technical and managerial aspects to ensure a comprehensive and coordinated response to security incidents.