CompTIA A+ Certification Exam: Core 1 220-1101 Question # 248 Topic 25 Discussion

CompTIA A+ Certification Exam: Core 1 220-1101 Question # 248 Topic 25 Discussion

220-1101 Exam Topic 25 Question 248 Discussion:
Question #: 248
Topic #: 25

A technician responds to a help desk ticket that indicates a user's workstation is not booting. The technician initially suspects a failed hard drive. The technician performs diagnostics and confirms the hard drive is fully operational.

Which of the following steps should the technician complete NEXT?


A.

Reinstall the operating system.


B.

Configure a new RAID array.


C.

Report the status of the drive and close the ticket.


D.

Consider another possible cause of the issue.


E.

Restore the latest backup of the system.


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