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CompTIA A+ Certification Exam: Core 1 220-1101 Question # 148 Topic 15 Discussion

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CompTIA A+ Certification Exam: Core 1 220-1101 Question # 148 Topic 15 Discussion

220-1101 Exam Topic 15 Question 148 Discussion:
Question #: 148
Topic #: 15

The motherboard on a user's company laptop was recently replaced Now the user is unable to log in using the fingerprint reader The fingerprint reader is working but it does not recognize the user's fingerprint Which of the following should a technician perform FIRST to fix the issue?
A.

Restore the system to a previous recovery point

B.

Reinstall the fingerprint software

C.

Access the BIOS and clear the TPM

D.

Update the drivers and the fingerprint software

E.

Flash the newest BIOS firmware that is available

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Actual exam question for CompTIA 220-1101 exam by Jett12909 at Oct 19, 2025, 12:47:33 AM

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