User and routing are two query types that are available when an LDAP profile is configured on Cisco ESA. User queries are used to validate end-user credentials, such as for Spam Quarantine End-User Authentication or SMTP Authentication. Routing queries are used to determine the destination mail server for a recipient, such as for Mail Flow Policies or Delivery Methods.
References: User Guide for AsyncOS 15.0 for Cisco Secure Email Gateway, page 10-7.
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