Two management actions that would be expected to occur at the START of most successful organisational change programmes are:
'Build a sense of urgency' and 'Create a guiding coalition'.
'Hire and develop employees who can embrace the vision' and 'Reinvigorate the change process with new projects'.
'Embed the new routines' and 'Prepare for the next round of change'.
'Empower broad-based action' and 'Consolidate the change'.
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