BICSI Registered Communications Distribution Designer – RCDDv14 RCDDv14 Question # 85 Topic 9 Discussion

BICSI Registered Communications Distribution Designer – RCDDv14 RCDDv14 Question # 85 Topic 9 Discussion

RCDDv14 Exam Topic 9 Question 85 Discussion:
Question #: 85
Topic #: 9

The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year. Where is this expectation documented1?


A.

Program quality standards


B.

Customer management plan


C.

Benefits management plan


D.

Benefits sustainment plan


Get Premium RCDDv14 Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.