Pass the BICSI RCDD RCDDv14 Questions and answers with CertsForce

Viewing page 1 out of 9 pages
Viewing questions 1-10 out of questions
Questions # 1:

A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.

What should the program sponsor do?

Options:

A.

Direct the operations manager to allocate a resource to the program to ensure that knowledge transfer and process development occur before closure


B.

Direct the operations manager to allocate the necessary resources to establish proper plans for accepting the benefits and processes after program closure.


C.

Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.


D.

Direct the program manager to assess the impact of this change and follow the established change management process


Expert Solution
Questions # 2:

A program receives initial approval from the selection committee to proceed with the program development. What should the program manager do next"?

Options:

A.

Define the program architecture and assign the benefits realization to the component projects.


B.

Complete the program setup to establish a firm foundation of support and approval for the program


C.

Analyze lessons learned and historical information to validate the programs expected outcomes


D.

Continue to develop the high-level program road map


Expert Solution
Questions # 3:

In a transformational program, all projects are on track and delivering their objective. However stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance Stakeholders fear that the program will fail to provide the service required.

To assure positive performance in the current environment, the program manager should do which of the following?

Options:

A.

Ensure the new processes will perform better than the current processes


B.

Ask the program steering committee to endorse the new processes and current program schedule and deliverables


C.

Meet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes


D.

Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered


Expert Solution
Questions # 4:

During program execution, how does a program manager ensure that benefits are being realized in accordance with program governance*?

Options:

A.

By reviewing the benefits management plan


B.

By updating the benefits register


C.

By conducting benefits analysis and planning


D.

By reviewing the program business case


Expert Solution
Questions # 5:

A critical program for a company fails lo delivers its intended benefits. The CEO and program sponsor are both held accountable and. ultimately, their employment is terminated by the board of directors

What should the program manager do before formally closing the program?

Options:

A.

Update the benefits register


B.

Establish a program management information system (PMIS)


C.

Share lessons learned with an program team members


D.

Transfer all program documentation to the deputy program manager


Expert Solution
Questions # 6:

When preparing an upfront cost estimate, the ICT distribution designer MUST consider which two of the following fees? (Select two options.)

Options:

A.

Taxes


B.

Permits


C.

Inspection


D.

Licensing


E.

Safety


Expert Solution
Questions # 7:

A program sponsor is concerned about the status of high-priority risks and budget variances. The program manager should refer lo which of the following?

Options:

A.

Program status dashboard


B.

Program management plan


C.

Program performance report


D.

Program management information system (PMIS)


Expert Solution
Questions # 8:

The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?

Options:

A.

Contact the project sponsors to present the details, impacts, and possible corrective actions regarding the negative cost variance


B.

Gather all the details, analyze impacts, determine corrective actions and present the findings to the governance board for direction


C.

Work with program sponsor to compile impact analysis data to obtain additional funding for the program


D.

Ask the program team to compile all details, analyze impacts, determine corrective actions and present to the governance board for direction


Expert Solution
Questions # 9:

After new private equity owners acquire an enterprise, they want to improve its value by reducing costs A new program will restructure the enterprise, including an aging headquarters campus where the main data center is housed A strategic component project presents significant risk to organizational objectives due to Its complexity and dependencies on external parties. After a series of board meetings, the enterprise's investment committee approves a budget to Implement this component project, which will move the old data center from the aging headquarters campus into a new colocation facility Implementation of this component project may now begin, but is already one month behind schedule The program manager now perceives significantly more risk to the larger program due to this delay.

What should the program manager do to address this risk with the program sponsor and governance board?

Options:

A.

Share the concerns with the program sponsor to confirm understanding of the new development Next, update the program budget, implementation plan, and risk management plan for governance board approval


B.

Update the component project's risk register, issue log, implementation plan, and risk management plan next, meet with the program sponsor to revise the program budget. Implementation plan, and risk management plan for governance board approval


C.

Revise the program budget and Implement the component project by managing It closely to recover the month-long delay Next, update the component's project and risk management plans for governance board approval


D.

Update the program budget, and task the component project manager with implementing the plan next, submit a change order for approval to apply more resources to reduce the larger program's risk profile


Expert Solution
Questions # 10:

What is the MINIMUM lighting requirement (or telecommunications spaces?

Options:

A.

50 lux (4.6 toot-candles) of lighting in the horizontal plane and 20 lux (1.9 fool-candles) of lighting in the vertical plane measured al at 1 meter (3.28 feet) above the finished floor


B.

200 lux (18 6 fool-candles) of lighting In the horizontal plane and 500 lux (46 foot-candles) of lighting In the vertical plane measured at at 1 meter (3.28 feet) above the finished floor


C.

500 lux (46 foot-candles) of lighting in the horizontal plane and 200 lux (18 6 foot-candles) of lighting in the vertical plane measured at at 1 meter (3 28 feet) above the finished floor


D.

500 lux (46 foot-candles) of lighting in the horizontal plane and 500 lux (46 foot-candles) of lighting in the vertical plane measured at at 1 meter (3 28 feet) above the finished floor


Expert Solution
Viewing page 1 out of 9 pages
Viewing questions 1-10 out of questions