BCS Foundation Certificate in Business Analysis V4.0 PC-BA-FBA-20 Question # 16 Topic 2 Discussion

BCS Foundation Certificate in Business Analysis V4.0 PC-BA-FBA-20 Question # 16 Topic 2 Discussion

PC-BA-FBA-20 Exam Topic 2 Question 16 Discussion:
Question #: 16
Topic #: 2

A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following

The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees

Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?


A.

Learning and growth


B.

Internal business process


C.

Customer


D.

Financial


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