Avaya Aura® Call Center Elite Support Exam 7492X Question # 8 Topic 1 Discussion

Avaya Aura® Call Center Elite Support Exam 7492X Question # 8 Topic 1 Discussion

7492X Exam Topic 1 Question 8 Discussion:
Question #: 8
Topic #: 1

A call center supervisor is trying to initiate an emergency condition by using FAC. After required FAC, a busy signal is returned.

Which three reasons are causing this problem? (Choose three.)


A.

The variable associated with emergency is not defined.


B.

The COS-group of the telephone set Console Permission disabled.


C.

The COS group of the telephone set has Priority Calling disabled.


D.

The FAC Vector Variable (VVl-9) Is not defined.


E.

The VDN variable Vl-9 Is not set.


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