Avaya Aura® Call Center Elite Support Exam 7492X Question # 5 Topic 1 Discussion

Avaya Aura® Call Center Elite Support Exam 7492X Question # 5 Topic 1 Discussion

7492X Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.

Which command in the vector would invoke NCR using BSR?


A.

route-to number 112920414


B.

route-t number 11292414


C.

reply-best


D.

queue-to best


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