Application Enablement Services (AES) communicates with Avaya Aura® Communication Manager (CM) using SIP, which is a protocol for initiating and managing multimedia sessions, such as voice, video, or instant messaging. AES is a server that provides APIs and interfaces for developing and integrating CTI applications with CM and other Avaya Aura® Platform components. AES supports various APIs and interfaces, such as TSAPI, JTAPI, DMCC, Web Services, and ASAI. AES uses SIP to communicate with CM for various purposes, such as registering endpoints, sending and receiving SIP messages, controlling calls, and capturing media. AES also uses SIP to communicate with other Avaya Aura® Platform components, such as Session Manager (SM), System Manager (SMGR), Presence Services (PS), or Breeze Platform.
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