The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal. What should be checked first?
A.
That there is no connection via WIFI.
B.
That the security settings on Internet Explorer 11 allows Access to multiple servers.
C.
That the wlsvcX64.exe process didn 't reach the memory required.
D.
That the beasvcX64.exe process didn 't reach the memory required
According to the Avaya Workforce Engagement Installation Guide, one of the prerequisites for accessing the web portal is to configure the security settings on Internet Explorer 11 to allow access to multiple servers. This is because the web portal uses a single sign-on mechanism that requires communication between different servers in the domain. If the security settings are not configured properly, the user may encounter login issues or errors when accessing the web portal. References: : Avaya Workforce Engagement Installation Guide, page 29, section “Configuring Internet Explorer 11 security settings”
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