A knowledge management system is designed to capture, organize, preserve, retrieve, and share an organization's intellectual capital. Intellectual capital includes accumulated knowledge, expertise, practices, lessons learned, processes, institutional history, and other information that contributes to organizational capability.

Integrating a knowledge management system into onboarding helps new employees access more than formal course content. They can explore repositories, documented practices, expert knowledge, FAQs, process information, lessons learned, and organizational resources that explain how work is performed and how knowledge has developed over time.

Blended learning is a delivery approach combining different learning modalities, but it is not itself a repository for intellectual capital. A job aid provides targeted performance guidance for a specific task. Webinar software supports synchronous communication but does not systematically preserve and organize organizational knowledge.

When onboarding is intended to transmit organizational intellectual capital, the TD professional needs a mechanism that gives employees continued access to accumulated knowledge rather than a one-time learning event. A knowledge management system directly supports that requirement.

Study Guide Topics: Knowledge Management; intellectual capital; onboarding; organizational knowledge; knowledge repositories.

======================