In the provided FMEA table, the potential failure mode "No solder" has the highest severity rating (S = 9), making it the most critical failure that could affect the customer by causing an open circuit. Higher severity indicates a more significant impact on the customer, thus making it the most likely to be seen by the customer.
[Reference:, "Failure Mode and Effect Analysis: FMEA from Theory to Execution" by D.H. Stamatis, ASQ guidelines on FMEA, , ]
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