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ASQ Certified Manager of Quality/Organizational Excellence Exam CMQ-OE Question # 165 Topic 17 Discussion

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ASQ Certified Manager of Quality/Organizational Excellence Exam CMQ-OE Question # 165 Topic 17 Discussion

CMQ-OE Exam Topic 17 Question 165 Discussion:
Question #: 165
Topic #: 17

A marketing group used data from internally developed customer satisfaction surveys and externally acquired market share data covering the same period to develop the following graph. The CEO asks the quality manager to review this information and explain it at the next senior management meeting.

CMQ-OE Question 165

Which of the following is the most appropriate initial observation explaining the chart?
A.

Customer satisfaction is slightly higher than market share.

B.

Market share correlates to customer satisfaction.

C.

Customer satisfaction is significantly higher than market share.

D.

Market share does not correlate to customer satisfaction.

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Actual exam question for ASQ CMQ-OE exam by Echo9745 at Mar 19, 2026, 1:59:26 AM

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