The two key elements of any contingency plan are what is to be done (specific actions to address the emergency or crisis) and who is to do it (assignment of roles and responsibilities). Clearly defining these elements ensures effective coordination and swift action during an incident, minimizing confusion and delays.

ASIS Certified Protection Professional (CPP®) References:

Crisis Management: The CPP manual highlights the importance of action plans and role definitions in contingency planning.

Emergency Response Frameworks: Chapter 9 details how to structure contingency plans to ensure clear task assignments and execution.