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Apple Service Fundamentals Exam SVC-19A Question # 6 Topic 1 Discussion

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Apple Service Fundamentals Exam SVC-19A Question # 6 Topic 1 Discussion

SVC-19A Exam Topic 1 Question 6 Discussion:
Question #: 6
Topic #: 1

Which of the following summarizes a customer's concerns without simply repeating what the customer said?
A.

evaluating

B.

listening

C.

reflecting

D.

parroting

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Actual exam question for Apple SVC-19A exam by Solis50396 at Aug 2, 2025, 12:00:00 AM

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