Apple OS X Support Essentials 10.9 9L0-415 Question # 21 Topic 3 Discussion
9L0-415 Exam Topic 3 Question 21 Discussion:
Question #: 21
Topic #: 3
You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?
A.
Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
B.
At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.
C.
Log in to the admin user account, open Users & Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.
D.
At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple ID. Enter the user's Apple ID, and then reset the user account password.
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