Clause 8.1 (Operational planning and control) requires organizations to:
“Ensure that changes are controlled. The organization shall review the consequences of unintended changes, taking action to mitigate any adverse effects, as necessary.”
This requirement ensures that operational processes are planned, controlled, and adjusted where unexpected changes occur. Risk assessments (B) are covered in Clause 6.1.2 (Planning), not operations. Scheduling second-party audits (C) is not an ISMS requirement but part of supplier/customer arrangements. Documenting objectives (D) belongs to Clause 6.2 (Planning).
Thus, the required operational planning and control activity is A: Review the consequences of unintended changes.
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