Encourages Users: Change management focuses on equipping people to adopt and use new ways of working effectively, which maximizes the realization of benefits.
Other Options:
B: Avoiding dis-benefits is part of risk management.
C: Accountability lies with the sponsor, not change management alone.
D: Change management supports outcomes but doesn’t directly produce them.
Key AgilePM Concepts Referenced:
Role of Change Management in Benefits Realization: AgilePM Handbook, Chapter 7, Section 7.4.
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