AMA Professional Certified Marketer PCM Question # 142 Topic 5 Discussion

AMA Professional Certified Marketer PCM Question # 142 Topic 5 Discussion

PCM Exam Topic 5 Question 142 Discussion:
Question #: 142
Topic #: 5

What is the net promoter score of a company that has 6,431 promoters and 2,801 passives in survey conducted of 12,000 customers?


A.

12.41%


B.

30.53%


C.

39.21%


D.

44%


E.

51.32%


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