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AMA Professional Certified Marketer PCM Question # 107 Topic 2 Discussion

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AMA Professional Certified Marketer PCM Question # 107 Topic 2 Discussion

PCM Exam Topic 2 Question 107 Discussion:
Question #: 107
Topic #: 2

By setting appropriate service standards and measuring service performance, firms can attempt to close a __________ gap.
A.

seniority

B.

knowledge

C.

standards

D.

delivery

E.

communication

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Actual exam question for AMA PCM exam by Talon50407 at Aug 2, 2025, 12:00:00 AM

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