ACMP Global Certified Change Management Professional CCMP Question # 30 Topic 4 Discussion
CCMP Exam Topic 4 Question 30 Discussion:
Question #: 30
Topic #: 4
The first two weeks of a large and complex change project is underway and things seem to be going okay. What have you developed so that you can be sure the change is on track?
ACMP underscores thatprogress trackingis only possible if ameasurement and benefits realization strategyis in place. This strategy defines adoption metrics, usage levels, and business KPIs that are monitored against targets. Without it, “things going okay” would be anecdotal rather than evidence-based. Stakeholder engagement (A) and risk strategies (C) support adoption, but they don’t measure it. Project management plans (B) track deliverables, not people-side outcomes. Thus, option D is the correct enabler of tracking.
(Reference: ACMP Standard, Process Group 4 – Execute; Develop and implement measurement and benefits realization strategy.)
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