In end-of-life situations, especially involving pediatric patients, psychosocial support must extend to the entire family. When a parent expresses uncertainty or ambivalence, the nurse's role is to facilitate open communication and exploreparental concerns without imposing judgment or directives.

“Effective psychosocial care requires assessment of family readiness and emotional state. Nurses should encourage family expression of feelings and help clarify concerns before offering direction or education.”

(Referenced from CCRN Pediatric – Direct Care: Psychosocial Support and Palliative Care)

By asking about the parent's concerns, the nurse promotes a therapeutic relationship and gains insight into the family's emotional and cultural dynamics, allowing further support or child life referrals as needed.