After a disaster drill, several issues related to notification of personnel and their role in the disaster were revealed. Which action should be done first?
A.
Discuss the issues with the directors of each department involved
B.
Perform a root cause analysis of the various issues identified
C.
Examine all protocols related to communication during disasters
D.
Identify each problem that occurred during the exercise
The first step in quality improvement or post-event evaluation—such as after a disaster drill—is tosystematically identify all problems or deviationsfrom expected protocols. Only once the problems are fully defined canroot causes be analyzedand process improvement initiated.
“After-action reviews following drills or emergencies should begin with problem identification. Comprehensive review and categorization of issues precede root cause analysis and protocol modification.”
(Referenced from CCRN Pediatric – Professional Caring and Ethical Practice: Systems-Based Practice and Quality Improvement)
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