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MDM programs often face challenges and can fail due to a combination of factors. Here’s a detailed explanation:

Emphasis on Technology:

Technology-Centric Approach: Overemphasis on technology solutions without addressing people and process components can lead to failure. Successful MDM programs require balanced attention to technology, people, and processes.

Positioning within IT:

IT Focus: Poor positioning of the MDM program within the IT organization can lead to it being seen as a purely technical initiative, missing the necessary business alignment and support.

Business Commitment and Engagement:

Lack of Engagement: Insufficient commitment and engagement from the business side can result in inadequate support, resources, and buy-in, leading to failure.

Program vs. Project:

Long-Term Perspective: Treating MDM as a one-time project rather than an ongoing program can limit its effectiveness. MDM requires continuous improvement and adaptation to evolving business needs.

References:

Data Management Body of Knowledge (DMBOK), Chapter 7: Master Data Management

DAMA International, "The DAMA Guide to the Data Management Body of Knowledge (DMBOK)"

The ISO definition of Master Data quality focuses on the degree to which the data's characteristics meet the requirements of individual users. This implies that quality is subjective and depends on whether the data is suitable and adequate for its intended purpose, fulfilling the specific needs of its users.

References:

ISO 8000-8:2015 - Data quality — Part 8: Information and data quality: Concepts and measuring.

DAMA-DMBOK: Data Management Body of Knowledge (2nd Edition), Chapter 13: Data Quality Management.

Choosing unreliable sources for data can lead to significant data quality issues. This problem is often a symptom of underlying issues in data management practices.

Too Much Data:

While having excessive data can create challenges, it is not directly related to the reliability of data sources.

Immature Data Architecture:

An immature data architecture can contribute to various data issues, but it specifically relates to the overall design and infrastructure rather than the selection of data sources.

Weak Master Data Management (MDM):

MDM is crucial for ensuring data quality and consistency. Weak MDM practices can lead to poor data governance, lack of standardization, and the use of unreliable data sources.

Effective MDM involves establishing strong governance policies, data stewardship, and validation processes to ensure data is sourced from reliable and authoritative sources.

Too Little Data:

Insufficient data can be problematic but is not directly related to choosing unreliable data sources.

No Chance Controls:

This option is not a standard term in data management and does not directly address the issue of data source reliability.

Definitions and Context:

False Positive: This occurs when a match is incorrectly identified, meaning records are deemed to match when they should not.

True Positive: This is a correct identification of a match, meaning records that should match are correctly identified as matching.

False Negative: This occurs when a match is not identified when it should have been, meaning records that should match are not matched.

True Negative: This is a correct identification of no match, meaning records that should not match are correctly identified as not matching.

Anomaly: This is a generic term that could refer to any deviation from the norm and does not specifically address the context of matching records.

Explanation:

The question asks about a scenario where two records should have matched but did not. This is the classic definition of aFalse Negative.

In data matching processes, this is a critical error because it means that the system failed to recognize a true match, which can lead to fragmented and inconsistent data.

References:

DAMA-DMBOK: Data Management Body of Knowledge, 2nd Edition, Chapter 11: Master and Reference Data Management.

ISO 8000-2:2012, Data Quality - Part 2: Vocabulary.

Tracking the effectiveness of a Reference and Master Data Management (RMDM) program requires monitoring various metrics that reflect the quality, usage, and governance of the data.The key metrics in this context are Data Quality and Data Consumption Trends, along with Access Control.

Data Quality:

Data quality metrics assess the accuracy, completeness, consistency, and reliability of the master and reference data.

Common data quality metrics include:

Accuracy:Correctness of data values.

Completeness:Presence of all required data values.

Consistency:Uniformity of data across different systems.

Timeliness:Up-to-date and current data.

Tracking data quality helps identify issues and areas for improvement, ensuring that the data remains fit for purpose.

Data Consumption Trends:

Monitoring data consumption trends involves analyzing how data is used across the organization.

This includes tracking the frequency and volume of data access, the number of users accessing the data, and the business processes that depend on the data.

Understanding consumption trends helps in identifying critical data assets, optimizing data delivery, and ensuring that the data meets the needs of its users.

Access Control:

Access control metrics track the security and governance of master and reference data.

This includes monitoring who has access to the data, how the data is accessed, and any unauthorized access attempts.

Ensuring proper access control is crucial for data security and compliance with regulatory requirements.

Value and Sustainability:

While important, these metrics focus more on the overall value and long-term viability of the RMDM program rather than specific operational effectiveness.

Data Governance plays a pivotal role in the development of an enterprise-wide Master Data Management (MDM) strategy. Here's how:

Role of Data Governance:

Policy Development: Data Governance establishes policies and standards for data management to ensure data quality, security, and compliance.

Data Stewardship: Assigns roles and responsibilities to manage and oversee data assets across the organization.

MDM Strategy Support:

Conceptual Data Model:

Producing and managing an enterprise conceptual data model helps align the organization's data architecture with its business processes.

It provides a unified view of data entities, their relationships, and how data flows through various systems, ensuring consistency and accuracy.

Alignment with Business Goals: Ensures that MDM efforts support business objectives by providing a clear framework for data usage and governance.

References:

Data Management Body of Knowledge (DMBOK), Chapter 3: Data Governance

DAMA International, "The DAMA Guide to the Data Management Body of Knowledge (DMBOK)"

Entity resolution is a critical step in the MDM process that identifies whether different data records refer to the same real-world entity. This ensures that each entity is uniquely represented within the master data repository.

Data Model Management:

Focuses on defining and maintaining data models that describe the structure, relationships, and constraints of the data.

Data Acquisition:

Involves gathering and bringing data into the MDM system but does not deal with resolving entities.

Entity Resolution:

This process involves matching and linking records from different sources that refer to the same entity. Techniques such as deterministic matching (based on exact matches) and probabilistic matching (based on similarity scores) are used.

Entity resolution helps in deduplication and ensuring a single, unified view of each entity within the MDM system.

Data Sharing & Stewardship:

Focuses on managing data access and ensuring that data is shared responsibly and accurately.

Data Validation, Standardization, and Enrichment:

Ensures data quality by validating, standardizing, and enriching data but does not directly address entity resolution.

Planned control activities are not considered master data. Here’s why:

Master Data Examples:

Categories and Lists: Master data typically includes lists and categorizations that are used repeatedly across multiple business processes and systems.

Examples: Product categories, account codes, country codes, and currency codes, which are relatively stable and broadly used.

Planned Control Activities:

Process-Specific: Planned control activities pertain to specific actions and checks within business processes, often linked to operational or transactional data.

Not Repeated Data: They are not reused or referenced as a stable entity across different systems.

References:

Data Management Body of Knowledge (DMBOK), Chapter 7: Master Data Management

DAMA International, "The DAMA Guide to the Data Management Body of Knowledge (DMBOK)"

Information Governance involves managing and controlling the data assets of an organization, addressing the 'what', 'how', and 'why'.

'What' pertains to Data Governance, which defines policies and procedures for data management.

'How' relates to Information Security, ensuring that data is protected and secure.

'Why' is about Compliance, ensuring that data management practices meet legal and regulatory requirements.

References:

DAMA-DMBOK: Data Management Body of Knowledge (2nd Edition), Chapter 1: Data Governance.

"Information Governance: Concepts, Strategies, and Best Practices" by Robert F. Smallwood.

Master Data Management (MDM) Harmonization ensures that the data changes of one application are synchronized with all other applications that depend on that data.

MDM Harmonization Definition:This process involves aligning and reconciling data from different sources to ensure consistency and accuracy across the enterprise.

Synchronization:Ensuring that changes in one application are reflected across all dependent applications prevents data inconsistencies and maintains data integrity.

References:

DAMA-DMBOK: Data Management Body of Knowledge, 2nd Edition.

CDMP Study Guide