Many items can be included in the e-mail order confirmation sent to a customer after an order is completed. What should these items include at a minimum?
Which of the following can help customers complete purchases more quickly?
Marty included a banner ad for her online MP3 player store on a music download Web site. She found that 72 percent of users who visited the site via banner ad clickthrough became customers. Which of the following is the term for this percentage?
Vera's new e-business failed in its second year because inventory levels were constantly depleted and she was unable to satisfy order fulfillment. The most likely underlying reason for the failure may be that Vera's business plan did not address:
A large company with an adequate staff and funding wants to implement an e-commerce storefront. Which of the following methods would be most suitable for this company?
An e-commerce site administrator believes that her site's security has been compromised. The most important participants of her recovery plan are the Web team, law enforcement and the:
What is the result of an e-commerce HTTP server that processes the input queue at a rate equal to or greater than that of incoming requests?
Which of the following is the most efficient strategy for detecting an attack on your company's e-commerce site?
Suppose you were using statistical software to evaluate the performance of various HTTP server packages. What would be the most efficient way to compare performance data accurately?
You are reviewing the requirements for an order entry system. The system will need to work with your accounting system and your customer database. Which of the following is the most important consideration?