Pass the Cisco Cisco Specialist 700-805 Questions and answers with CertsForce

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Questions # 11:

AtT-90, the Renewals Manager notices that the customer's software adoption rate is low. What approach should the Renewals Manager adopt?

Options:

A.

Assume product management has delayed a feature release.


B.

No action; service delivery will solve.


C.

Create a mitigation plan.


D.

Escalate to executive stakeholder immediately.


Expert Solution
Questions # 12:

What does a renewal proposal contract outline?

Options:

A.

detailed information about the resources that will support the implementation


B.

the customer's current needs, challenges, and goals


C.

the updated terms, services, and pricing options


D.

guarantee that the customer will participate in an advocacy blog post


Expert Solution
Questions # 13:

What are the 3 Cs of Cisco’s CX Installed Base (CX-IB) Methodology?

Options:

A.

Check start dates, Co-terminate start dates. Consolidate services


B.

Connect, Communicate, Consolidate


C.

Communicate, Co-terminate end dates. Consolidate contracts


D.

Cover the uncovered, Co-terminate end dates. Consolidate contracts


Expert Solution
Questions # 14:

Which steps to develop a renewal quote are valid?

Options:

A.

Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.


B.

Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.


C.

Ask the customer for Renewal data, Evaluate new requirement, Quote new services.


D.

Position the new technology, create a Quote, Order the Quote.


Expert Solution
Questions # 15:

When renewing a contract with a customer, which action is important?

Options:

A.

Start discussions once the contract has expired.


B.

Validate customers business needs.


C.

Do not offer any financing solutions.


D.

Propose only the most important part of the solution.


Expert Solution
Questions # 16:

What are two common benefits of an Enterprise Agreement? (Choose two.)

Options:

A.

provides perpetual licenses for hardware


B.

licenses available across the entire organization


C.

simplified license management by providing a single agreement to cover an organization


D.

allows customers to pick and choose the software features


E.

provides free technical support for all software


Expert Solution
Questions # 17:

Which services renewals metric is provided in Partner Experience Platform (PXP)?

Options:

A.

new products


B.

number of customer complaints


C.

renewal rate


D.

end-of-life products


Expert Solution
Questions # 18:

Which two actions can a partner or customer perform within CCW-R? (Choose two.)

Options:

A.

set up billing


B.

download hardware, software and services datasheets


C.

change Customer Address


D.

view and manage their contracts


E.

order new services


Expert Solution
Questions # 19:

What is Practice Maturity?

Options:

A.

an evaluation of a partner's negotiation skills


B.

a compass of how a partner is performing against key Cisco priorities and outcomes, as well as against their peers


C.

a reflection of a partner's career length based on their employees' service duration


D.

a calculation of the number of deals won and lost


Expert Solution
Questions # 20:

Which licensing model represents the highest value?

Options:

A.

Transactional


B.

Subscription


C.

Pay as you go


D.

Enterprise Agreements


Expert Solution
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