Pass the Avaya ACIS-7720 77201X Questions and answers with CertsForce

Voicemail Pro (Option A) provides call recording capabilities in IP Office, with options for manual, automatic, or scheduled recording. Option B is for call handling, Option C is for user productivity, and Option D is for monitoring—not recording.References: Avaya IP Office Voicemail Pro Administration Guide.

Phone Lock (Option B) allows a user to secure their phone with a PIN, preventing unauthorized use. Option A is for logging into phones, Option C restricts outbound calls, and Option D links to external numbers—none lock the phone itself.References: Avaya IP Office Phone User Guide.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

Each "SIP Trunk Channels" license supports 1 simultaneous call (Option A). Multiple licenses are required to increase capacity (e.g., 10 licenses for 10 calls). Options B, C, and D incorrectly suggest a single license supports multiple calls.References: Avaya IP Office SIP Trunk Configuration Guide.

Call Pickup (Option A) enables a user to answer a call ringing on another extension using a feature code (e.g., *30). Option B redirects calls, Option C distributes calls, and Option D links to external numbers—none perform pickup.References: Avaya IP Office Feature Code Guide.

Embedded Voicemail on the IP500 V2 is a lightweight voicemail solution stored on an SD card. It supports a maximum of 6 simultaneous voicemail channels (Option B), allowing up to 6 users to access voicemail or leave messages at once. This capacity is fixed and cannot be expanded, unlikeVoicemail Pro, which supports more channels with additional licensing. Options A, C, and D do not match the documented limit.References: Avaya IP Office Embedded Voicemail User Guide.

The IP500 V2 supports up to 12 BRI trunks (Option C) using three BRI 4-port cards (each with 4 BRI ports, providing 8 channels total per card). Options A, B, and D do not align with this capacity.References: Avaya IP Office IP500 V2 Installation Manual.

Avaya IP phones on IP Office support up to 12 call appearances (Option C), allowing multipleactive or held calls to be displayed, depending on the phone model (e.g., J169). Options A, B, and D are incorrect limits.References: Avaya IP Office IP Endpoint Configuration Guide.

Voicemail Pro, an advanced voicemail application for IP Office, includes a built-in backup and restore feature. Option D, "In Voicemail Pro Preference > General options > Backup & Restore," is correct because the Voicemail Pro client interface allows administrators to configure automatic backups under the "Preferences" menu, specifically in the "Backup & Restore" section. Here,settings like backup frequency, location, and retention can be defined. Option A (Manager program) is incorrect as Manager handles system configuration backups, not Voicemail Pro specifically. Option B (automatic backup at midnight) is a partial truth but lacks specificity, as the timing is configurable in Voicemail Pro settings. Option C (PC backup method) is vague and not a standard feature of Voicemail Pro.References: Avaya IP Office Voicemail Pro Administration Guide.

The "Voicemail Pro" license (Option C) enables the Contact Recorder feature within Voicemail Pro for call recording. Options A and B are user licenses, and Option D is a legacy edition not specific to recording.References: Avaya IP Office Voicemail Pro Administration Guide.