Pass the Avaya ACIS-7720 77201X Questions and answers with CertsForce

The "Contact Center Agent" license (Option B) is specifically required for agents using the IP Office Contact Center, enabling features like real-time reporting and call handling. Other options (A, C, D) are user profiles unrelated to contact center functionality.References: Avaya IP Office Contact Center Licensing Guide.

IP Office provides multiple ways to restrict outgoing calls: Call Barring (Option A) blocks specific numbers, Short Codes (Option B) can be configured to limit dialing patterns, and User Rights (Option C) define permissions per user, making Option D ("All of the above") correct.References: Avaya IP Office Security Configuration Guide, Short Code Configuration Guide.

Resilience, including Secondary Server failover, is a feature of the "Server Edition" license (Option D). This license unlocks multi-server capabilities beyond the standalone Essential (Option A), Preferred (Option B), or Advanced (Option C) editions, which lack full resilience support.References: Avaya IP Office Server Edition Licensing Guide.

The one-X Portal (Option B) provides a web-based interface where users can see the presence status (e.g., available, busy) of other IP Office users, enhancing collaboration. Option A (SoftConsole) is for call handling, Option C (Voicemail Pro) is for voicemail, and Option D (System Status) is for system monitoring—not user presence.References: Avaya IP Office one-X Portal User Guide.

"User Rights" (Option B) define permissions and features for IP Office users (e.g., call forwarding,conferencing), applied via user profiles or templates. Option A is for trunks, Option C is for Voicemail Pro, and Option D is for SSA—not user rights.References: Avaya IP Office User Configuration Guide.

Avaya 1600 series IP phones (H.323-based) require a DHCP server (Option A) to assign IP addresses and provide the TFTP/HTTP server address for firmware and settings. Option B is for trunks, Option C is for voicemail, and Option D is for resilience—not phone support.References: Avaya IP Office 1600 Series Configuration Guide.

The default port for SIP signaling in IP Office, as per industry standards, is 5060 (Option A). This applies to SIP trunks and endpoints unless customized. Option B (1720) is for H.323, Option C (8080) is for web services, and Option D (443) is for HTTPS.References: Avaya IP Office SIP Configuration Guide.

The Avaya Communicator softphone requires the "Power User" license (Option B), which includes advanced mobility and softphone functionality. Option A (Office Worker) supports one-X Portal but not full softphone features, Option C (Teleworker) is for remote deskphones, and Option D (Basic User) lacks softphone support.References: Avaya IP Office Licensing Guide.

To operate SoftConsole, a specific license is required per user. Option B, "SoftConsole User," is the correct license, explicitly designed to enable the SoftConsole application for a single user, providing access to its call-handling features. Option A (Office Worker) supports one-X Portal and softphones but not SoftConsole. Option C (Receptionist) is not a license type; it’s a role that might use SoftConsole with the appropriate license. Option D (Avaya IP Endpoint) is for IP phones, not software applications like SoftConsole.References: Avaya IP Office Licensing Guide.

The "Teleworker" license (Option B) enables features for remote deskphone users, such as VPN phone support. Option A (Power User) is for mobility/softphones, Option C (Office Worker) for one-X Portal, and Option D (Mobile User) is not a standard license.References: Avaya IP Office Licensing Guide.