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The Avaya Messaging Voice Server Node (VSN) architecture supports a variety of components that are essential for unified messaging and communication services. Two of the supported components are:

Audio / FAX / ASR / TTS: This includes audio messaging, fax support, automatic speech recognition (ASR), and text-to-speech (TTS) services.

Message Networking: This allows for the integration and networking of messages across different systems and platforms.

These components are integral to providing a comprehensive unified messaging solution that can cater to diverse communication needs within an organization.

References: The support for these components in the Avaya Messaging VSN architecture is detailed in Avaya’s official support documentation and product descriptions12.

Avaya IX™ Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into Enterprise Telephony environments to provide Unified Messaging/voicemail. It can unify voicemail with email solutions, whether cloud-based or on-premises. The user to channel licensing ratio is a measure of how many user licenses are allocated per communication channel. In the context of Avaya IX™ Messaging, the correct ratio is 40 user licenses for every 1 channel, allowing for efficient allocation and utilization of resources within the system.

References: The information regarding the user to channel licensing ratio can be found in the Avaya IX™ Messaging documentation and support resources, which provide detailed guidelines on system capabilities and licensing structures1.

Avaya IX™ Messaging is designed to handle a high volume of messages efficiently. At its maximum processing capacity, it can successfully process up to 5000 messages per minute, which includes both email and voice messages. This capability ensures that even at peak times, the system can handle a large influx of messages without any loss of data, providing reliable performance regardless of the number of users.

References: The maximum processing capacity of Avaya IX™ Messaging is documented in resources related to the system’s specifications and performance1.

For an Avaya Messaging High Availability (HA) installation, it is essential that all servers are members of the same Windows Domain. This requirement is crucial for ensuring proper communication and synchronization between the servers involved in the HA setup. Being part of the same domain allows for integrated security, centralized management, and easier resource sharing, which are all vital for maintaining the high availability of the messaging system.

References: The requirement for servers to be members of the same Windows Domain in an Avaya Messaging HA installation is based on Avaya’s standard guidelines for network and system configuration to achieve high availability12.

The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.References:

Avaya Control Manager Overview and Specification

Avaya IX Messaging Feature Guide

Experience Platform Solution Description

Avaya Cloud Developers

Using Workspaces Experience Platform: Messaging

Avaya Documentation Main Page