Pass the APICS Supply Chain Professional CTSC Questions and answers with CertsForce

According to the CTSC Exam Content Manual1,design for quality is a supply chain process that focuses on ensuring that the products and services meet or exceed the customer requirements and expectations, and comply with the relevant standards and regulations. Design for quality involves applying quality management principles and tools throughout the product life cycle, from design and development to production and delivery. Automation and robotics are supply chain technologies that can help improve the quality of products and services, especially in applications that require high precision, accuracy, and consistency, such as aerospace. Automation and robotics canreduce human errors, increase efficiency and productivity, and enhance safety and reliability.

According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, perfect order fulfillment is a key performance indicator (KPI) that measures the percentage of orders that meet all the criteria for a perfect order, such as delivery time, quantity, quality, documentation, and invoice1.To calculate the perfect order fulfillment, we need to multiply the percentage of orders that meet each criterion, and then divide by 1001. In this case, the percentage of orders that meet each criterion are:

Delivery time: 94/200 = 47%

Quantity: 100/200 = 50%

Quality: (200-34)/200 = 83%

Documentation and invoice: 48/200 = 24%

Therefore, the perfect order fulfillment is:

47% x 50% x 83% x 24% / 100 = 4.7% x 24% = 1.13%

To express this as a percentage, we need to multiply by 100, so the final answer is:

1.13% x 100 = 113%

Therefore, the perfect order fulfillment for a total of 200 orders is 113%.

1: https://www.ascm.org/ctsc-ecm/

According to the ASCM CTSC Exam Content Manual, the two approaches for applying selected supply chain processes across the organization, and determining the degree to which processes are consistent across the businesses, product lines, and geographic locations are standardization and harmonization1.Standardization is defined as "the process of ensuring that all processes are executed in the same way, using the same inputs and outputs, and producing the same results"1.Harmonization is defined as "the process of ensuring that all processes are aligned and integrated across the organization, and that they support the organization’s strategy, goals, and objectives"1.Bothapproaches aim to improve the efficiency, effectiveness, and agility of the supply chain, and to reduce the complexity, variability, and duplication of processes1.

1: ASCM CTSC Exam Content Manual, page 8.

According to the ASCM CTSC Exam Content Manual, one of the benefits of a mature S&OP process is to enable the alignment of supply and demand plans with the strategic objectives of the organization1.This can help to optimize the use of resources, reduce costs, improve customer service, and increase profitability. Therefore, evaluating the current S&OP process can help an organization to identify the gaps and opportunities for improvement in a supply chain transformation initiative.

1: ASCM CTSC Exam Content Manual, page 14.

According to the ASCM CTSC Exam Content Manual, one of the first steps in initiating a digital supply chain transformation is to “identify the business drivers and opportunities for transformation, and prioritize them based on their potential impact and feasibility” (p. 15). This helps the company’s leadership to align the transformation objectives with the strategic goals of the organization, and to allocate resources accordingly. The other activities mentioned in the options are also important, but they should be done after the initial identification and prioritization of the areas of the business that can benefit the most from the transformation.