Pass the Zscaler Digital Transformation Administrator ZDTA Questions and answers with CertsForce

A ZIA Sublocation is defined as a subsection of a corporate Location that is used to separate different types of traffic, such as traffic from employees versus guest traffic. This segmentation allows granular application of policies and better control over different user groups within the same corporate location. Sublocations help in organizing and managing traffic flows for better policy enforcement and reporting.

The Forwarding Profile in Zscaler defines the fallback methods and behavior when a DTLS tunnel cannot be established. This profile governs how traffic should be forwarded if the preferred DTLS (Datagram Transport Layer Security) tunnel fails, ensuring continuity by falling back to alternative methods such as TLS or other configured options. It is critical to maintaining secure and resilient connectivity paths for traffic forwarding.

The study guide clarifies that this forwarding profile specifically addresses DTLS fallback behavior to maintain session reliability.

When you create a Server Group in the ZPA admin console (or via API/Infrastructure-as‑Code), you explicitly select which App Connector Groups should serve that Server Group. Those connector groups are then used to advertise reachability and steer traffic to the included application servers.

The Cloud Firewall includes Deep Packet Inspection (DPI) capabilities that detect protocol evasion techniques where applications try to communicate over non-standard ports to bypass firewall controls. Once detected, the traffic is sent to the appropriate inspection engines for further handling and mitigation. This ensures that evasive traffic does not bypass security controls.

The valid Malware Protection setting selectable when configuring a Malware Policy in Zscaler is Block. This setting instructs the platform to block malicious files or activities detected by malware scanning engines.

Other settings like Isolate or Bypass are not standard malware policy actions in Zscaler’s malware protection configuration. The “Do Not Decrypt” option relates to SSL inspection settings, not malware policy actions. The study guide specifies “Block” as the primary malware policy action to enforce protection.

Beyond email, Alert Rule notifications can be pushed via Webhooks to integrate with ITSM platforms or UCaaS tools, enabling real‑time incident management and collaboration in your existing service desks or messaging systems.

The ZDX Score is calculated on a scale from 1 (worst) to 100 (best), where lower values indicate poorer digital experience and higher values indicate optimal performance.

Zero Trust is achieved by granting users application‑level access without ever placing them on the same network as the destination, ensuring users can reach only the specific app and never the underlying network.

When the Zscaler Client Connector launches, it initially interacts with the Zscaler Central Authority portal. This portal provides the Client Connector with information about the user's domain and the configured identity provider (IdP). This interaction allows the Client Connector to direct the user to the appropriate authentication endpoint and apply the correct access policies.

The study guide emphasizes the role of the Central Authority in managing user domain information and identity provider details for authentication flows.

For a unified, seamless experience - and because ZPA only supports SAML while ZIA’s recommended authentication is also SAML - you should configure SAML‑based SSO on both ZIA and ZPA. This ensures one consistent identity flow and eliminates multiple credential prompts across the platforms.