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Questions # 21:

Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

Choose 1 answer

Options:
A.

Roughing and compromise

B.

Authoritative command and roughing

C.

Expansion of resources and confrontation

D.

Superordinate goals and altering the structural variables

Expert Solution
Questions # 22:

A company is changing their work organization from employees working individually to the use of teams.

What will likely help the company develop team effectiveness?

Select one.

Options:
A.

Avoiding social loafing by making sure all accountability is joint accountability.

B.

Ensuring there is zero conflict among team members

C.

Utilizing both individual rewards and team rewards

D.

Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning

Expert Solution
Questions # 23:

What is a strength of group decision making?

Choose 1 answer

Options:
A.

Power of groupthink

B.

Increased diversity of views

C.

Conformity pressures in groups

D.

Reduced time for making decisions

Expert Solution
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