What company developed the concept known as "Six Sigma Quality"?
Which technique is used to develop a common vision of what a process should look like and depicts processes, their relationships, and their owners?
Which of the following would be considered an important prerequisite to quality planning?
When dealing with a complaint, to get on the same physical wavelength with a client you should:
The main objectives of process mapping is / are to understand:
In the broad context of comparing quality assurance activities and quality control activities in an IT organization, which of the following would be considered a quality assurance activity?
In the PDCA cycle, if a check detects an abnormality, then record the abnormality and continue the work per the procedure.
Which of the following factor does NOT have any impact on an organization's internal control needs?
Which of the following is considered a product measure?
Branch testing technique is included in which of the following test data categories?
Which item(s) below are measures of central tendency?
Internal control systems have two components. The first is_____________ ,and the second is the __________ within an individual business application
One of the attributes of an effective security control is dividing responsibility for any event among two or more people. This security attribute is called:
In transaction processing, the accuracy and completeness of database storage, data security and privacy, error handling, backup, recovery, and retention is governed by:
At a minimum, the acceptance test for contracted software should validate:
