Pass the ServiceNow CIS-Software Asset Management CIS-SAM Questions and answers with CertsForce

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Questions # 1:

Which of the following elements are included in Operational Integration of a SAM practice? (Choose three.)

Options:

A.

Software Retirement


B.

Software License Contracts


C.

Software Sourcing


D.

License Change Projection


E.

Software Entitlements


F.

Software Allocations


G.

Software Model Lifecycle


Expert Solution
Questions # 2:

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

Options:

A.

True


B.

False


Expert Solution
Questions # 3:

When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?

Options:

A.

‘Group by’ or ‘Stacked by’


B.

‘Group by’ and ‘Stacked by’


C.

‘Stacked by’


D.

‘Group by’


Expert Solution
Questions # 4:

In the ServiceNow base platform, which roles have the ability to refresh processor definitions?

Options:

A.

sam_user / sam_admin / sys_admin


B.

sam_user / sys_admin


C.

sam_admin / sys_admin


D.

sys_admin / asset_admin


Expert Solution
Questions # 5:

When are discovery models created?

Options:

A.

Manually created


B.

Automatically created during discovery


C.

When SAM Plugin is enabled


Expert Solution
Questions # 6:

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

Options:

A.

Software Entitlement


B.

Software Model


C.

Software Discovery Model


D.

Application Model


Expert Solution
Questions # 7:

Automated license reconciliation keeps license positions accurate and up-to-date without manual calculations. Disregarding on-demand runs for a specific publisher or all publishers, how often does reconciliation run?

Options:

A.

Bi-weekly


B.

Daily


C.

Every other day


D.

Monthly


E.

Weekly


Expert Solution
Questions # 8:

By default, which ServiceNow role can view reconciliation results?

Options:

A.

sam_reconcile_user


B.

sam_user


C.

sam_viewer


D.

sam_cmdb_user


Expert Solution
Questions # 9:

By default, which ServiceNow role can only view reconciliation results?

Options:

A.

sam_reconcile_user


B.

sam_user


C.

sam_viewer


D.

sam_cmdb_user


E.

sam_manager


Expert Solution
Questions # 10:

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options:

A.

Nothing happens.


B.

The user’s manager must approve or decline the reclamation.


C.

The reclamation candidate is removed from the candidate list.


D.

The software is reclaimed since it was not in use.


Expert Solution
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