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In ServiceNow, Modules are navigation elements that provide access to various parts of the platform, such as forms, lists, reports, or other application components. They are organized within Application Menus to create a structured and intuitive navigation hierarchy.

Key characteristics of Modules:

Part of Application Menus: Every module is contained within an application menu. This organization helps users navigate to different areas of the platform efficiently. For instance, the "Incident" application menu may contain modules like "Create New" or "All Incidents."

Functionality: Modules can open various elements, including forms, lists, reports, or URLs. This flexibility allows modules to direct users to specific records, filtered lists, or external resources.

Association with Tables: While many modules are associated with specific tables (e.g., a module that displays a list of incidents is associated with the "Incident" table), it's not a strict requirement. Some modules may link to external URLs or perform actions not directly tied to a table.

Access Control: Access to modules is controlled through roles. Administrators can define which user roles have visibility and access to specific modules, ensuring that users only see modules relevant to their responsibilities.

For example, a module named "Active Incidents" under the "Incident" application menu might display a list of all active incident records. Access to this module can be restricted to users with the "itil" role, ensuring that only authorized personnel can view active incidents.

The application name is not required to link a ServiceNow application to a Git repository. You only need to provide the URL, user name, and password of the Git repository, as well as the branch name and the authentication type. The application name is automatically generated based on the scope name of your application. Reference: [Link an application to a Git repository]

Business Rules run server-side, so the correct APIs come from the GlideSystem object (gs) rather than client-side objects like g_form. In server-side scripting, the platform provides a standard way to retrieve the currently logged-in user’s identity. The method gs.getUserID() returns the sys_id of the user associated with the current session. This is commonly used in Business Rules for auditing logic, conditional processing, field stamping (for example, setting a custom “last processed by” field), or enforcing business rules based on user identity. The g_form object is a client-side API available in Client Scripts and UI Policies, so any option using g_form is invalid in a Business Rule context. Likewise, gs.getUserSysID() is not the documented method name for this purpose. Using the correct server-side API ensures the script executes reliably regardless of UI context (classic UI, workspace, mobile), because it relies on the session and not on the form rendering layer.

A benefit of creating an Application Properties page for each application you develop is that Application Properties allow a developer or admin to make changes to an application’s behavior without modifying application artifacts. Application Properties are system properties that store configuration information for a specific application. They can be used to control various aspects of the application, such as feature flags, default values, thresholds, or URLs. By creating an Application Properties page, you can group and display all the properties related to your application in one place and make them easy to access and update. This way, you can avoid hard-coding static data in your application code and make your application more flexible and maintainable. Reference: Working with System Properties, Organizing your ServiceNow System Properties

A Display Business Rule has access to the current, g_scratchpad, and GlideSystem objects, but not the previous object. The previous object is only available to Before Business Rules4. References: Business Rule API

https://docs.servicenow.com/bundle/tokyo-application-development/page/script/business-rules/concept/c_BusinessRules.html

In the SOAP Message feature set, we indicate variables using the following syntax: S{variable_name}. This allows us to pass a variable with the specified name from the SOAP message record to the web service function.

Tutorial: Handling a SOAP Response in ServiceNow | John Andersen

ServiceNow SOAP - Cheat Sheet Cheat Sheet by bibingokuldas - Download …

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/platform-events/reference/r_ScriptActions.html