Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3 correct answers to this question.
A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics. Which type of customer profile is best to use in this scenario?
You have a business requirement to implement family customer accounts in SAP Customer Data Platform. What is the best way to do this?
You want to create a calculated indicator. What attributes from the customer schema can you use? Note:
There are 3 correct answers to this question.