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To select all of the containers in a particular state or province in Territory Planning, there are two ways: adding the state field to the container-legend and using it to search and select from the legend, or using the selection tools and selecting them from the map. Adding the state field to the container-legend allows the user to filter containers by state and select all containers that match a certain state value1. Using the selection tools, such as rectangle or polygon, allows the user to draw a shape on the map and select all containers that fall within that shape1. Using the state/province selection mode is not a valid option, as this mode is only available for units(accounts), not containers1. Adding the state field to the unit-legend is also not a valid option, as this will only allow selecting units (accounts), not containers1.

 there are two ways that a rep can update the hours they can be on the road when using Maps Advanced. One is to click on their settings from Maps Advanced Route and update their working hours4. The other is to click on a day within Maps Advanced Route and update the start and end times5. Therefore, the correct answers are C and D.

Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1. References: Optimization in Salesforce Maps Territory Planning

Salesforce Maps allows users to check in and check out of tasks, events, and other records from the map interface. This feature helps users track their activities and log their visits. However, some users may forget to check out of a task when they leave an appointment, which can cause inaccurate data andreports. To prevent this, an admin can enable the “Auto Check Out” feature for the corresponding Base Object under Installed Package | Configure | Base Objects. This feature automatically checks out a user from a record when they move away from the location by a certain distance. The admin can specify the distance threshold and the time interval for the auto check out feature. This way, the users do not have to manually check out of a task, and the data is updated automatically. References: Salesforce Maps User Guide, Salesforce Maps Check In and Check Out, SalesforceMaps Base Objects

According to the Salesforce Help article on Sharing and Collaboration in Salesforce Maps Territory Planning6, one of the ways to share an alignment with stakeholders is to click the share button from the Browser, alignment header, or map legend. This will open a dialog box that allows users to share an alignment as a PDF file via email or download it locally6. The PDFfile contains information such as alignment name, description, date range, dataset name, number of areas and units, unit assignment summary, unit distribution summary, map view, and area list

To create a custom data layer from a CSV file, the user needs to have two permissionsassigned to the permission group they belong to: Manage Data Sources and Manage Data Layers. These permissions allow the user to upload external CSV files with record and location information, and create data layers to visualize this data in Salesforce Maps1. The user can create custom data layers from CSV files by following these steps2:

Click Layers.

To save the data layer privately so only you can see it, click Saved | Personal. Or, to share the data layer with other maps users, click Saved | Corporate.

Hover over New and select Data Layer.

Name the data layer and select the data source, filter, and style options you want the data layer to show.

Click Choose data source and select Add a Data Source.

Log in to the Salesforce Maps Custom Data Source Portal with yourSalesforce credentials.

Click + New to begin uploading a new external CSV file.

Name your data source and click Upload Files to choose a local CSV file to upload as a data source.

Select the location headers and the column headers you want to import from your CSV file, and format the data for each column header.

Click Save and Process to upload your data source to Salesforce Maps.

References:

1: Custom Data Sources with Salesforce Maps | Salesforce Help1

2: Create Data Layers | Salesforce Help3

The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline,budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in the Salesforce Maps Implementation Methodology document.

According to the Salesforce Maps documentation1, users can change their preferred navigation app for the Take Me There feature in the mobile application. The Take Me There feature allows users to get turn-by-turn directions from their current location to a selected marker, stop, or appointment on the map. By default, the Take Me There featureuses the native navigation app of the mobile device, such as Google Maps for Android or Apple Maps for iOS. However, users can choose a different navigation app, such as Waze, from the Advanced Settings menu in the mobile application. To do so, users can follow these steps1:

Tap the settings cog at the top left corner ofthe screen to open Salesforce Maps Mobile App Settings.

Select Handle Maps from the settings menu and choose your preferred navigation app.

Available options for the Handle Maps setting include:

Always Ask: Salesforce Maps Mobile will prompt you to selectan app every time you tap Take Me There

Use Google Maps: Salesforce Maps Mobile will open Google Maps every time you tap Take Me There

Use Apple Maps: Salesforce Maps Mobile will open Apple Maps every time you tap Take Me There

Use Waze: Salesforce Maps Mobile will open Waze every time you tap Take Me There

References:

1:Use Take Me There in Maps Mobile | Salesforce Help1

According to the Salesforce Help article on Maps Geocoding FAQ4, geocoding is the process of taking input text, such as a street address, and returning a latitude and longitude, which can be used to plot the location on the Earth’s surface. Salesforce Maps relies on interacting with a geocoding service through an API4. One of the initial troubleshooting steps that a consultant should take to address geocoding issues is to check Salesforce Help for the Maps Geocoder coverage table to determine what’s the level of geocoding coverage for the client’s region5. The geocoder coveragetable contains information such as coverage level, localized address labels, point addresses, postal codes, and postal code format for each country or area5. Another initial troubleshooting step that a consultant should take is to assess the quality and structure of the address information on the client’s records. The quality and structure of the address information can affect the accuracy and completeness of geocoding results4. For example, incomplete or invalid addresses, missing or incorrect postal codes, or non-standard address formats can cause geocoding errors or failures4.

To order the markers based on Annual Revenue, the admin can use two methods. One is to use the Assignment Type of “Dynamic,Order” on the Markers tab, which will assign different icons to the markers based on their rank order. The other is to use the Advanced option on the Filters tab, which will allow the admin to choose Annual Revenue from the Order By drop down and sort themarkers in ascending or descending order. Both methods are explained in the Salesforce Maps Products document.