Universal Containers (UC) has rolled out a Customer Community where customers can ask andanswer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?
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Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?
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The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers
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Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing
basis?
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Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: • 120,000 partner accounts• Minimize the number of partner account roles• Partner account is made up of sales employees and sales managers• Sales employees only have access to their data• Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Adminto fulfil these requirements? Choose 2 answers
The coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:
- Go to market quickly
- Generate online revenue rapidly
- Work with a mobile ready storefront
How should the Community Cloud consultant meet these goals?
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Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community. How can aSalesforce admin enable this capability in the Community using configuration?
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Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well.How should the Salesforce Admin do this?
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements? Choose 3 answers
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