A release is tested before deployment. The release fails the test because it does not meet the acceptance criteria. According to the standard, what must happen?
Where an external supplier is using a sub-contracted supplier, who is responsible for ensuring that the sub-contracted supplier meets their contractual obligations?
Within the requirements for Resources, in addition to human resources, what other resources shall the service provider organization determine and provide?
To which other process is service design and transition most related?
Which is not an example of configuration information for a CI?