In Oracle CX Sales, when leads are converted to opportunities, the sales channel reflects the context of the lead source. The corrected term "Partner" (C) replaces the typo "Parthes" from the original document. Opportunities from leads in a channel context (e.g., Vendor Lead to Channel Opportunity process) are typically assigned to the "Partner" channel, as partners manage these opportunities post-conversion. "Indirect" (A) and "Direct" (B) refer to broader sales strategies, while "Associate" (D) isn’t a standard channel term. Answer (RDS: 3) aligns with channel processes.
[References: Oracle CX Sales – Lead to Opportunity Conversion., ]
Questions # 12:
Select the correct statement regarding lead score and lead rank.
Options:
A.
Lead score is based on lead rank.
B.
Lead score is always based on allocation of budget.
In Oracle CX Sales, "Lead score" is a numerical value from qualification templates, reflecting lead quality. "Lead rank" is a priority tier derived from that score. Thus, "Lead rank is based on lead score" (D) is correct. "Lead score based on lead rank" (A) reverses the relationship. "Always based on budget" (B) is false, as scores use multiple criteria. "Independently determined" (C) ignores their interdependence. The answer (Acts: 4) aligns with Oracle’s scoring and ranking logic.
[References: Oracle CX Sales Documentation – Lead Scoring and Ranking., ]
