In an indoor office environment, what is the MOST common complaint received by the facilities department?
During contractor evaluation, you discover their incident rate is below the industry average. What does this indicate?
An organization has accumulated a wealth of service delivery data from its monitoring and measurement processes. How can the organization BEST use the data to ensure continuous improvement?
After a disaster, the facility manager must strive for effective and efficient use of response resources. What item should be included in the emergency response plan to simplify this effort?
What action should be completed first when developing a real estate master plan?
A facility manager is investigating the feasibility of purchasing a new gas-fired turbine. The turbine is expected to be in service for 12 years. The vice president of operations asked the facility manager to calculate how much the turbine will diminish in value each year over its service life. What is being calculated?
You manage a design-build project to renovate a new office space, including infrastructure upgrades. At the 60% design phase, the design-build contractor’s project estimate is over budget and contingency. What should be done first to address the issue?
A current tenant is questioning the charges from an annual reconciliation of common area and operating expenses, as allowed by their lease. What is the strongest business practice for making sure your accounting practices are sound?
What should be considered when developing a strategic facility management plan?
What level of damage and risk is anticipated with the current building code requirements for most buildings?
