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  5. Selling Imaging and Printing Fundamentals Questions and Answers

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Questions # 1:

What is an imaging and printing assessment?

Options:
A.

a method that supports the Customer Relationship Management process

B.

a method of observing your customer's workflow, gathering data, and understanding the current environment

C.

a method that ensures that all the assets and liabilities of a customer are fully registered and monitored

D.

a method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made

Expert Solution
Questions # 2:

Which phrase describes real-world performance?

Options:
A.

the ability of a printer to collate and staple without jamming

B.

the total cost of ownership, including memory and accessories

C.

the total printing process, from clicking Print, to a finished page in the output bin

D.

the movement of a print job through the network

Expert Solution
Questions # 3:

Why does HP continue to lead the imaging and printing industry? (Select two.)

Options:
A.

product reliability

B.

less expensive products/services

C.

marketing expertise

D.

more printing formats

E.

broadest product portfolio

Expert Solution
Questions # 4:

Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)

Options:
A.

Schematics

B.

CAD drawings

C.

Fine art

D.

Banners

E.

Blue prints

Expert Solution
Questions # 5:

What is the key technology behind the leading first page out performance of HP LaserJet printing devices?

Options:
A.

HP FastRes

B.

HP color tables

C.

HP intelligent networking

D.

HP instant-on fuser

Expert Solution
Questions # 6:

Why does HP continue to lead the imaging and printing industry? (Select two.)

Options:
A.

product reliability

B.

less expensive products/services

C.

marketing expertise

D.

more printing formats

E.

broadest product portfolio

Expert Solution
Questions # 7:

Which feature is unique to HP ePrint Enterprise?

Options:
A.

Installed behind the company firewall for added control and security

B.

Enables Apple iOS devices to print directly to the HP imaging and printing device

C.

Enhances the workflow functionality that is built into HP MFPs and some HP printers

D.

Enables mobile devices to print via email to eliminate the need to connect to the device

Expert Solution
Questions # 8:

How much is office paper usage increasing each year, according to Xplor '06?

Options:
A.

3%

B.

6-8%

C.

8-10%

D.

10-12%

Expert Solution
Questions # 9:

Which technology does HP use to increase print speed and achieve page-wide InkJet printing?

Options:
A.

HP liquid crystal technology

B.

HP Piezo InkJet technology

C.

HP BubbleJet technology

D.

HP Scalable Print technology

Expert Solution
Questions # 10:

What makes an MFP more valuable than a printer with a separate scanner?

Options:
A.

The MFP has a much lower cost per printed page, especially with color.

B.

The MFP has fewer moving parts, and that means fewer paper jams.

C.

The MFP has a highly engineered print driver that enables improved print quality.

D.

The MFP takes up less space and can prioritize functions from multiple users.

Expert Solution
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