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  5. Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

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Viewing questions 11-20 out of questions
Questions # 11:

In an In-Front of the Switch configuration using Genesys Framework, __________.

Options:
A.

The VCS receives all call routing information from the strategy

B.

The DNIS must be delivered to the VCS with the call

C.

A connection with the IVR Server is required

D.

ANI is required to initiate or begin the call.

Expert Solution
Questions # 12:

By default, how long are GVP log files kept on disk?

Options:
A.

1 day

B.

1 week

C.

10 days

D.

As long as disk space permits

Expert Solution
Questions # 13:

Which GVP application is used to build and test voice applications?

Options:
A.

Element Management Provisioning System

B.

IP Call Manager

C.

Voice Application Reporter

D.

Genesys Studio

Expert Solution
Questions # 14:

Prior to installing the VCS software, which of the following must be installed on the computer that

hosts the VCS?

Options:
A.

Dialogic software

B.

IVR Server

C.

SIP Switch

D.

Voice Application Reporter

Expert Solution
Questions # 15:

Which of the following components listed are considered optional in a GVP 8.1 Solution? (Choose six)

Options:
A.

Call Control Platform

B.

IVR Server

C.

Composer

D.

Supplementary Services Gateway

E.

Speech Server

F.

Resource Manager

G.

CTI Connector

Expert Solution
Questions # 16:

When configuring GVP 8, which of the following groups of functions can be performed through Genesys Administrator?

Options:
A.

Adding New applications, Adding Application templates and creating Roles

B.

Adding New applications, Adding Applications templates and setting user permissions

C.

Viewing Alarms, Monitoring Applications, creating application solutions and changing user permissions

D.

All of the above

E.

None of the above

Expert Solution
Questions # 17:

Based on the Popgateway1.log shown, what is the logging level?

Question # 17

Options:
A.

Debug

B.

Error

C.

Warning

D.

Custom

Expert Solution
Questions # 18:

When the parameter localconfig is set equal to 1 (localconfig = 1) in GVP.ini, the WatchDog

service will __________.

Options:
A.

Not read the local GVP.ini file, using the latest configuration contained in the LDAP database

for the VCS/IPCS parameter settings

B.

Read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration

contained in the LDAP database.

C.

Read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest

configuration contained in the LDAP database.

D.

Read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest

configuration contained in the LDAP database.

Expert Solution
Questions # 19:

When planning the sizing and capacity for a GVP deployment, which of the following should be considered?

Options:
A.

In-Front or Behind-the-Switch mode of operation

B.

SNMP tools for monitoring network

C.

Expected call volume

D.

Operating system of the web servers

Expert Solution
Questions # 20:

When would you use the Import Server Instance CSV feature in EMPS?

Options:
A.

Never. This feature is not available through the EMPS

B.

Any time you want to make a change to any of the parameters in EMPS

C.

You want to start the Watchdog service

D.

When numerous changes are needed with servers or configuration of various components for

A server and in conjunction with Genesys Technical Support

Expert Solution
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