In Genesys Cloud CX, a fatal question on an Evaluation Form is designed to reflect a critical requirement. If the evaluator scores “No” on such a question, the agent receives a zero for the entire evaluation, regardless of other responses.
Questions # 22:
Which of the following statements are true regarding the Preview API? (Choose two.)
Options:
A.
They are intended to be released publicly at some point in the future.
B.
Any developer may access these resources with no restrictions.
C.
These resources are subject to both breaking and non-breaking changes at any time without notice.