What can an organization use to address the challenge of measuring the success of SIAM?
a governance model
a performance management and reporting framework
a process model
structural elements
What generally results from a lack of trust between the customerorganization and the service integrator?
customer organization access to data may be reduced
duplication of roles and activities and micro-management
reduction in the successful deployment of service patches and releases
SIAMtransition measures of success are not understood
