A cloud service customer is the role that subscribes to a software as a service (SaaS) application. Managing Cloud principles define the cloud service customer as the individual or organization that consumes cloud services provided by a cloud service provider.
In a SaaS model, the customer accesses applications through a subscription-based arrangement, typically via a web interface. The customer does not manage the underlying infrastructure or platform but is responsible for configuring user access and ensuring proper use of the service.
The cloud service provider delivers and manages the application, while “cloud computing” and “cloud application” are not roles. Therefore, the cloud service customer is the correct role.
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