Performance indicators guide behavior, priorities, and decision-making. In data-driven decision making, selecting the right indicators ensures alignment with an organization’s definition of success. Metrics determine what is measured, monitored, and improved.
If indicators are poorly chosen, organizations may optimize the wrong outcomes, leading to unintended consequences. Well-aligned indicators translate strategic goals into measurable targets and ensure that analytics support meaningful results.
Rules, motivation, and compliance may be secondary effects, but the primary purpose of performance indicators is strategic alignment. Therefore, the correct answer is C.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit